Imagine walking into your office on a Monday morning and noticing your video conferencing system is down in your main conference room. Typically, you would call and request for a service technician to visit, troubleshoot and potentially resolve your problem. More often than not this can take anywhere from 4 hours to multiple days and on occasion extend even longer depending on a number of factors.
Thanks to a concept called Remote Monitoring we can potentially cut that resolution time down to just a few minutes! With this powerful solution, we can identify and correct system issues remotely without the need for an in-person visit and interrupting your business flow.
What this means for you:
- Faster resolution to known issues
- Reduced down-time
- Reduces physical security & safety concerns in your workplace
- No interruptions to your business flow